Privacy Policy

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

Personal Information:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials and preferences
• Communications with our support team

Usage Information:

• Device information and connection logs
• Service usage patterns and performance data
• IP addresses and browser information
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

Legal Requirements:

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• End-to-end encryption for all data transmissions
• Secure data centers with physical access controls
• Regular security audits and penetration testing
• Employee training on data protection practices
• Multi-factor authentication for administrative access

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@spear-global.com

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings.

Types of Cookies:

• Essential Cookies: Required for the service to function properly
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy or our privacy practices, please contact us: