SPEAR AI — Support Console

How can I help?

Ask about check-ins, device setup, or troubleshooting

Help & Support Center.

Support for your dedicated check-in phone and remote connection.

Search the knowledge base or jump straight to a common issue below.

Quick Reminders

Screen frozen? Use two fingers to pinch/zoom. This usually refreshes the display.

Input Control: Keep it on if you need to tap and interact with the device.

Keep plugged in: Devices should stay connected to power continuously.

Offline? Check WiFi and power at the device location first.